All plans
Members
24,850
Active
Digital adoption
68%
+4 pts90 days
Cross-sell penetration
14%
+1.8 pts
Renewal
Jan 1, 2027
Steward M. Kowalski
Digital content published to members
Critical Illness at a glance
Microsite · updated Aug 26, 2026
8,420
opens
Your pension options explained
Video (3:40) · updated Aug 19, 2026
6,115
opens
Spousal life — guaranteed issue
Landing page · updated Aug 30, 2026
3,980
opens
Health Spending Account calculator
Interactive tool · updated Sep 1, 2026
5,240
opens
Disability coverage gap statement
PDF + QR insert · updated Jul 30, 2026
2,210
opens
Member segments
- Nearing retirement (55+)4,473
- New to plan (< 2 yrs)3,479
- Coverage gap flagged2,237
- Life event last 90 days1,491
- Unreachable digitally7,952
Cross-sell opportunities in this plan
Open radar- 87
Voluntary Life (spousal)
Priya S. · M-71903 · Next 21 days
A guaranteed-issue window opens after a qualifying life event. Time-bound eligibility messaging lifts response by 2.4x versus generic voluntary-life offers.