All plans
Members
18,420
Renewal window
Digital adoption
51%
+4 pts90 days
Cross-sell penetration
9%
+1.8 pts
Renewal
Apr 1, 2027
Steward D. Osei
Digital content published to members
Critical Illness at a glance
Microsite · updated Aug 26, 2026
8,420
opens
Your pension options explained
Video (3:40) · updated Aug 19, 2026
6,115
opens
Spousal life — guaranteed issue
Landing page · updated Aug 30, 2026
3,980
opens
Health Spending Account calculator
Interactive tool · updated Sep 1, 2026
5,240
opens
Disability coverage gap statement
PDF + QR insert · updated Jul 30, 2026
2,210
opens
Member segments
- Nearing retirement (55+)3,316
- New to plan (< 2 yrs)2,579
- Coverage gap flagged1,658
- Life event last 90 days1,105
- Unreachable digitally9,026
Cross-sell opportunities in this plan
Open radar- 91
Retirement income transition review
Marcel T. · M-40188 · Next 30 days
Estimator usage is the strongest signal of an upcoming retirement-income conversation. Bundling a payout-option review with a voluntary top-up recapture is the highest-value play for pre-retirement cohorts.